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All Systems Operational
NA Portal
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Operational
EU Portal
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 2, 2025
No incidents reported today.
Nov 1, 2025
No incidents reported.
Oct 31, 2025
No incidents reported.
Oct 30, 2025
No incidents reported.
Oct 29, 2025
No incidents reported.
Oct 28, 2025
No incidents reported.
Oct 27, 2025
No incidents reported.
Oct 26, 2025
No incidents reported.
Oct 25, 2025
No incidents reported.
Oct 24, 2025
Resolved -
This issue has been resolved and all services are operating normally.
Oct 24, 21:20 UTC
Oct 24, 21:20 UTC
Monitoring -
The Lenovo Device Orchestration team has scaled services and is seeing improvement in the backlog of device data. We are continuing to monitor the performance and will provide another update once the issue has resolved.
Oct 24, 14:50 UTC
Oct 24, 14:50 UTC
Investigating -
The Lenovo Device Orchestration team is investigating service degradation for EU customers. The LDO Portal may show stale device data when updating or viewing the managed devices. The Engineering team is working on restoring the services and will continue to provide updates as we have more information to share.
Oct 24, 13:43 UTC
Oct 24, 13:43 UTC
Oct 23, 2025
No incidents reported.
Oct 22, 2025
No incidents reported.
Oct 21, 2025
Resolved -
AWS Outage caused lag in backend services so synchronous process timed out.
This has been resolved and additional improvements have been made to backend processes.
Oct 21, 17:17 UTC
This has been resolved and additional improvements have been made to backend processes.
Oct 21, 17:17 UTC
Identified -
The issue has been identified and a fix is being implemented.
Oct 21, 14:57 UTC
Oct 21, 14:57 UTC
Update -
We are continuing to investigate this issue.
Oct 20, 17:56 UTC
Oct 20, 17:56 UTC
Investigating -
Lenovo Device Orchestration is currently experiencing issues related to AWS global outage. As of now functionality such as downloading the device onboarding installer is impacted. We will provide updates as they are made available.
Oct 20, 16:05 UTC
Oct 20, 16:05 UTC
Oct 20, 2025
Oct 19, 2025
No incidents reported.